Last updated: May 30, 2026
Herofy Stories is a small independent business that creates personalised digital storybooks for children. This Privacy Policy explains what information we collect when you use herofy.com, how we use it, and your rights in relation to it.
By placing an order, you agree to the practices described in this policy.
1. Information We Collect
When you create a story, we collect:
- Your child's name, age, and gender or pronouns
- Your child's interests, favourite things, and any other personal details you choose to share to personalise the story
- An optional best friend's name, pet name, or special power, if you choose to include them
- Your email address, provided via our payment processor at checkout, used to send your purchase confirmation
- Payment details: these are processed entirely by Stripe. We never see, receive, or store your card number or payment credentials
We only collect what is needed to create your story and process your order. You are in control of what you share.
2. How We Use Your Information
The information you provide is used solely to:
- Generate your child's personalised story using AI
- Process your payment through Stripe
- Deliver your purchase confirmation and story download link
We do not use your child's information for marketing, advertising, profiling, or any purpose beyond creating the specific story you ordered. We do not add your email address to any mailing list without your explicit consent.
3. AI Story Generation
Stories are generated using Anthropic's Claude AI. The details you provide about your child, including their name, age, interests and story preferences, are sent to Anthropic's API to produce the story text. This is the core function of our service.
We encourage you to share only the details that are genuinely helpful for creating a great story. Please do not include sensitive information such as home addresses, school names, or financial details.
Anthropic's privacy practices are governed by their own privacy policy, available at anthropic.com/privacy.
4. Payment Processing
All payments are processed by Stripe, Inc. When you check out, you are interacting directly with Stripe's secure payment infrastructure. Herofy Stories does not receive, store, or have access to your card number, CVV, or full payment credentials at any point.
Stripe's privacy policy is available at stripe.com/privacy.
5. Data Retention
Order records (email address, order details, and payment reference) are retained for seven years to meet our tax and accounting obligations.
The personal details you provide about your child — their name, interests and story preferences, are used during story generation and are not stored beyond what is technically necessary for that process.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. We share data only with:
- Stripe: to process your payment
- Anthropic: to generate your story via their AI API
- Any party required by applicable law, such as a court order or regulatory authority
No other third parties receive your information.
7. Cookies
Our website uses only the cookies that are essential for the checkout process. We do not use tracking, advertising, or analytics cookies. Stripe may set cookies as part of their payment processing functionality.
8. Children's Privacy
Herofy Stories is a service for parents and guardians to create stories for children. We do not knowingly collect personal information directly from children under 13. All information is provided by adults on behalf of the child for whom the story is being created.
If you believe a child has submitted personal information to us without parental consent, please contact us immediately and we will delete it.
9. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about your order. To exercise any of these rights, please contact us at hello@herofy.com. We will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: hello@herofy.com